How Do I Return My Fair Car?

Some of the worst things in life have one thing in common: it’s harder to get out of them than it is to get in. But unlike cults, open wells and vacation timeshares, walking away from your Fair car is as easy as ordering it on the app. In fact, you can turn it in whenever you want—for any reason, or absolutely none at all!

Maybe you got laid off and need to enact an emergency cash-saving campaign. Or maybe you got a new job and are moving to a city where you don’t need your trusty Kia to get around anymore. Or maybe you just want to try hoofing it for a while like the proud bi-ped you are. Either way, Fair lets you turn your car in any time it works for you.

What does this look like? Here’s a quick three-step guide on turning in your Fair ride that ensures you won’t be facing any surprises.

Give Us a Heads Up

If you want to return your Fair car, just let us know by chatting with us in the app. That’s right, you don’t even need to talk to a human or spend time picking the perfect words for a goodbye email. If, however, you like that sort of thing, then by all means go for it. You can email us at support@fair.com or call us at 833-387-6677 to talk to someone on the Fair Concierge team. We only ask that you give us at least five days’ notice before you plan on turning in your car. This allows us to schedule someone to come by and pick it up directly from your driveway. Doesn’t get much easier than that, right?

Make Your Last Payment

When you return your car, simply make your last pro-rated monthly payment covering just the days that month that you drove the car. For the record, you're handling this at the close of your Fair experience because your recurring Fair payments are always due at the end of your monthly billing cycle—not unlike your utility bill.

Get Your Car Checked Out

When Fair receives your car, be aware that additional wear-and-tear and extra-mileage charges might apply. If you went over your selected miles, you may have to pay a little extra. But if you opted for extra mileage over the base allowance and didn’t use them, we’ll reimburse you down to the base allowance level. Throughout your Fair experience, you hopefully took advantage of the included routine maintenance plan and took your car in for a free oil change and check-up or two to ensure you’re returning it in top shape. And even if you ended up riding your wheels a little harder than most, Fair’s Excess Wear & Tear Protection option is there—if you chose it—to give you additional coverage for damages beyond normal usage, such as minor dents, dings, scratches, worn tires, and chipped windshields.

And that’s it! Now if only getting out of your gym membership was this easy…

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