Who You Are:

You’re customer service focused and comfortable working in a high growth environment at an early stage well-funded startup. Our team is small but growing, so your role matters to us and will offer significant autonomy and growth.

What You’ll Do:

  • Responsible to ensure that transportation requests are processed with the correct transporter
  • Follow vehicles to ensure orders are delivered upon agreed timeline
  • Investigate and track vehicles through the entire transportation lifecycle
  • Monitor and communicate vehicle status to the team and other stakeholders
  • Communicate with vendors to resolve any breaks in transportation
  • Work with stakeholders to determine status updates, vehicle locations and to gather information to ensure contractual agreements are met
  • Providing real time transport information
  • Perform audits to ensure accuracy of fees and days to delivery
  • Identify areas of improvement by reducing transport turn time
  • Serve as point of contact for all transport status for any vehicle
  • General data entry
  • Perform other tasks in the department as needed 

What You’ll Need:

  • Proficient with Microsoft Excel, Google Sheets, Microsoft Office, and Google Suite
  • Strong verbal and written communication skills
  • Adaptable to process and system changes
  • Detail oriented with ability to make good judgements and solve problems
  • Effective time management and strong organizational skills
  • Ability to make a high volume of outbound calls 

Bonus Points

  • Bachelors Degree in Supply Chain / Logistics Management or similar field
  • Transportation or general automotive experience is a plus
  • Wholesale Auto Auction experience or exposure is a plus
  • Experience with Auction tools like AutoIMS is a plus


Equal Employment Opportunity (EEO) It's Fair's policy to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, gender, gender expression, gender identity, sex, medical condition (as defined by California law and which includes pregnancy or childbirth), national origin, age, physical or mental disability, political activity or affiliation, ancestry, marital status, protected veteran status, citizenship status, sexual orientation, genetic information, taking or requesting statutorily protected leave, or any other legally protected status where there is no bona fide occupational qualification or legitimate business reason for the differing treatment. In addition, Fair prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state or local laws.

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